Contact
This page provides details on how to get in touch with us for different types of queries relating to our medications, diagnostic products and Roche services. Any response received from Roche does not replace the advice of a physician.
Please note that medications and diagnostic products cannot be directly ordered through the points of contact referenced on this page. We also do not respond to form letters or e-mail campaigns.
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Addresses
F. Hoffmann-La Roche Ltd
Headquarters
Grenzacherstrasse 124
CH-4070 Basel
Switzerland
Roche Pharma (Switzerland) Ltd
Grenzacherstrasse 124
CH-4058 Basel
+41 61 715 41 11
Roche Diagnostics International Ltd
Forrenstrasse 2
6343 Rotkreuz
+41 41 799 22 44
rotkreuz.reception@roche.com
Roche Diagnostics (Switzerland) Ltd
Forrenstrasse 2
6343 Rotkreuz
+41 41 799 61 00 (Diagnostics)
+41 41 747 60 00 (Diabetes Care)
ch.diagnostics@roche.com
eShop: shop.roche-diagnostics.ch
accu-chek.ch
diagnostics.roche.com
Product Hotlines: (Mo - Fr / 8am - 5 pm / free of charge):
0800 134 134 (Continuous Glucose Monitoring)
0800 803 303 (Blood Glucose Meters)
0800 11 00 11 (Insulin Pumps)
Schlieren (Pharma)
Roche Glycart Ltd
Wagistrasse 10
CH-8952 Schlieren
Switzerland
+41 43 215 10 00